Terms of service

TERMS AND CONDITIONS

Welcome to airspace.ultraviolette.com. The website is owned and operated by Ultraviolette Automotive Private Limited.

INTRODUCTION

These Terms and Conditions ("Terms") outline the rules and regulations for the use of our website and the purchase of products from us. Please read these Terms and Conditions carefully before accessing or using our website. By using our website, you agree to these terms. If you do not agree, please do not use our website. These Terms & Conditions together with any documents and/or additional policies and terms expressly incorporated by reference constitute a binding contract between you (hereinafter “you”, “your”, “user”) and Ultraviolette Automotive Private Limited (hereinafter referred to as “UV”/“Company”). UV reserves the right to update its Terms at any time and the continued use of the website shall reflect your acceptance of the updated Terms.

Unless the context otherwise requires, the following terms shall mean as under:

"User" refers to any individual who accesses or uses the website.

Products'' means the merchandise sold by UV on the website.


WEBSITE AND CONTENTS

All content provided on the website, including but not limited to audio, images, software, text, icons and such similar content ("Content"), is owned, controlled or licensed by UV and protected under applicable intellectual property laws. User cannot use this Content for any other purpose, except as specified herein.

The Website is meant for lawful use only by bonafide User(s). The website and its contents are intended solely for personal and non-commercial purposes.

User agrees to follow all instructions provided by UV, which will prescribe the way such User may use the Content.

There are a number of proprietary logos, service marks and trademarks displayed on the Website. UV does not grant the User a license, right or authority to utilize such proprietary logos, service marks, or trademarks in any manner. Any unauthorized use of the Content will be in violation of the applicable law. 

These Terms and Conditions only grant a limited, non-transferable and non-exclusive license to the User. The User shall not distribute exchange, modify, sell or transmit anything from the Website, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. The User agrees not to interrupt or attempt to interrupt the operation of the Website in any manner whatsoever.

UV reserves the right, in its sole discretion, to terminate the access to the Website and the services offered on the same or any portion thereof at any time, without notice, for general maintenance or any other reason whatsoever.

UV may update the content on the website at any time without any notice to the user. UV may also update the 

User(s) may report any content on the Website, which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law to airspace@ultraviolette.com. On receiving such report, UV reserves the right to investigate and/or take such action as the Company may deem appropriate.

User(s) shall not reproduce, host, display, upload, publish, transmit or exploit any content on the website or interfere with the security and functionality of the website.

ELIGIBILITY FOR USE OF THE WEBSITE

By using this website, you confirm that you are:

At least 18 years old or accessing the site under the supervision of a parent or guardian.

Legally capable of entering a binding contract under applicable laws.


ACCOUNT CREATION 

Some of the features of the website may only be used by registered users. The registration process may require some information to be provided by the user. Such information may or may not be personal in nature. The user represents and warrants that all information given by the user are true and accurate. 

UV reserves the right to terminate or suspend accounts in cases of suspicious activity or breach of these Terms.


WARRANTIES

UV makes no warranties regarding the accuracy of the information on the website. If the user finds any content on the website which violates any rights or is offensive or incorrect, the user is free to reach out to us on airspace@ultraviolette.com.

The website may contain links to third party websites. UV shall not be held responsible for the content and policies of these third-party websites. The access and utilisation of these third-party websites shall be at the risk of the User himself. 

PRODUCT INFORMATION AND AVAILABILITY

The product images and the packaging shown is for illustrative purposes only and may not be an exact representation of the product or the packaging. 

Users are advised to check the description of the products carefully before placing an order. User(s) agree to be bound by all the conditions as contained in product description and as laid down under the terms and other policies. 

Product availability is subject to change without notice. If a product becomes unavailable after your order, we will notify you promptly and provide alternative options or a refund.

UV reserves the right to refuse or cancel any order, including but not limited to cases where fraud or unauthorised transactions are suspected.

PRICE AND PAYMENT

All prices stated on the website are inclusive of GST and other taxes. The Company reserves the right to amend prices at any time, without any prior notice.

UV accepts payment via debit card, credit card and UPI. UV does not store the debit and credit card details. On the payment page, you will be redirected to the secure payment gateway for completing the transaction. In case of a return/refund, UV shall not be liable to refund the transaction charges, if any, charged for the payment medium.

UV shall not be liable for any loss or damage occurred to the user due to a failed transaction, wherein there is no fault of the Company. 

DELIVERY

The delivery shall be as per the shipping policy. 

In case of any query, you can connect with our Customer Care Team via email at airspace@ultraviolette.com or call 08069453322.


RETURN/REFUND & EXCHANGE 

Users are advised to check the description of the products carefully before placing an order. The User shall refer to the product description to see whether the product is eligible for return, refund or exchange. The return, refund and exchange, if any, shall be as per the Return and refund Policy. 

DISCLAIMER 

The company provides the disclaims any warranties or representations, of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose, content or the information provided on the website. By use of the website, you acknowledge that it is at your own sole risk and the Company shall not be held liable for any loss or damage suffered due to the use of the website.

LIMITAION OF LIABILITY

You shall indemnify and hold harmless UV and its officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

In no event shall UV be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms. You hereby expressly release UV and / or any of its officers and representatives from any cost, damage, liability or other consequence arising from the use of this website and specifically waive any claims or demands that you may have in this behalf under any statute, contract or otherwise.

GOVERNING LAW & JURISDICTION

These Terms are governed by and construed in accordance with the laws of India and the parties shall refer any unresolved dispute to the exclusive jurisdiction of the courts at Bangalore.

SEVERABILITY & WAIVER CONTACT INFORMATION

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

PRIVACY POLICY

By using this website, you consent to the collection and use of your data as described in our Privacy Policy. You further agree that your data may be shared with third party partners.

COMPLAINTS

In event of any complaints, you can write to us at airspace@ultraviolette.com. 

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

GRIEVANCE OFFICER

In case of any complaints & grievances with respect to any product provided over the website, you can reach out to the grievance officer in terms of the Consumer Protection Act:

Grievance Officer

Email: airspace@ultraviolette.com.

Phone: 08069453322